Telephone - 0161 237 9490
Fax - 0161 228​ 3164
Address - 55-59 Bloom Street, Manchester, M1 3LY
Email -
Mental Health

Stressed, anxious, depressed, bereaved or just struggling with your mental wellbeing?

To access mental health services you can book in with any of the doctors. We can offer advice on what treatments would help you most and signpost you to local services.

This might include:

  • Short term support
  • Medication
  • Counselling
  • Cognitive Behavioural Therapy
  • Referral to psychology, psychotherapy or to a psychiatrist

A range of psychological and counselling services can be accessed via self-help services at The Zion Centre in Hulme without GP referral.  To find out more information please visit the Self Help Services link on our Weblinks page or download a self referral form.

More complex problems will be referred by your GP to the Manchester mental health gateway.
Are you in Crisis?

Are you in immediate need of mental health support?
Do you feel you are in crisis?
Are you worried you are at risk of harming yourself or others?

If so please contact and use the services below:

Samaritans offer confidential emotional support 24 hours a day, 7 days a week

Telephone (free): 116 123

SANE line
SANE line is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. The service is open every day of the year from 4.30pm to 10.30pm. The helpline is a confidential service for those aged 16 or over. A text service is also available.

Telephone: 0300 304 7000

Self-help information
You can access self help support and guidance via the self help website here:
Contact information for a wide range of support services is available here:

Emergency and Acute Services
NHS 111 (NHS non-emergency number): call 111 or call 18001 111 to get support via text. Call this number 365 days a year, 24 hours if you feel you need to go to A&E.

If in immediate risk, call 999 or go to A&E.


Turning Point
The Turning Point crisis service operates between 8a.m. and midnight and is accessible by telephone. Turning point can provide residential or one to one support directly.

Telephone: 0161 238 5149

Mental Health Home Treatment Teams
Mental Health Home Treatment Teams provide an alternative to inpatient care by offering intensive community support. The aim of the service is to engage with anyone who is in crisis while reducing the degree of disruption to their lives and offering clear information to promote choice.

Telephone: 0161 271 0635 (Central Manchester)
                         0161 271 0306 (North Manchester)
                         0161 271 0278 (South Manchester)

Greater Manchester Mental Health Team
For individuals who are already in receipt of services from Greater Manchester Mental Health Trust, there is an out of hours service contact number.

Telephone:  0161 271 0450 (phone number for Manchester residents)


Childline offer free 24-hour counselling for children and young people. You can contact Childline about anything. No problem is too big or too small. Whatever your worry it’s better out than in.

Telephone:  0800 1111
Email via their website: if you are aged 18 or under

HOPELine is a specialist telephone service staffed by trained professionals who give non-judgemental support and advice to:
•  Children, teenagers and young people up to the age of 35 who are worried about how they are feeling;
•  Anyone who is concerned about a young person.
Their opening hours are Mon-Fri 10am-10pm, weekends 2pm-10pm and bank holidays 2pm-5pm.

Telephone: 0800 068 41 41
Text: 07786 209697

KOOTH (a service commissioned by Manchester Health and Care Commissioning) is open 7 days a week and the messaging, self-help features, information and forums are available 24 hours a day. The one-to-one counselling is available to children and young people from 12 noon to 10pm, Monday to Friday and 6pm to 10pm at weekends.

Child and Adolescent Mental Health Services (CAMHS)
If you need medical help or you are worried about a young person’s mental health, you should make an emergency GP appointment or if ‘out of hours’ attend an NHS ‘walk-in’ service. If you are in crisis and you are feeling like you might hurt yourself, you can walk in to any A&E for immediate support.
Sometimes people are in crisis because they are experiencing low mood, severe anxiety, upsetting memories and distressing life circumstances. These may sometimes develop alongside conditions present from birth. CAMHS can offer assessment and treatment of mental health conditions. There will be a duty worker available Monday-Friday from 9-5pm. Out of hours in A&E there are CAMHS staff who can work as part of the team working with people in crisis.​​
Cognitive Behavioural Therapy

What is Cognitive Behavioural Therapy (CBT)?

CBT has a focus on the here and now- 'this is what I think..., it makes me feel..., this is what I do in response...'

It is the most researched psychotherapy and so can be measured as a treatment for anxiety, depression, panic, phobias, obsessive compulsive disorders and a whole range of other problem areas people experience. CBT can help you break these problems down from the overwhelming part they play in your life to smaller more manageable blocks. In effect it reminds you how to be your own therapist in life.

You can self-refer for CBT through the self-help services website or discuss with your GP for more information
Mindfulness is an integrative, mind-body based approach that helps people to manage their thoughts and feelings. It is becoming widely used in a range of contexts. It is recommended by NICE as a preventative practice for people with experience of recurrent depression.

Mindfulness exercises are ways of paying attention to the present moment, using techniques like meditation, breathing, and yoga. Training helps people to become more aware of their thoughts, feelings, and body sensations so that instead of being overwhelmed by them, they are better able to manage them. Practising mindfulness can give more insight into emotions, boost attention and concentration, and improve relationship.   

Many local mental health services can offer a mindfulness based approach, including Self-help Services. If you are interested, it is worth specifically asking to work with a therapist who has experience in this area.
Substance Misuse
At the Manchester Integrated Drug and Alcohol Service (MIDAS), teams work in partnership with service users to assess their requirements and to plan individual treatment plans and support that will help service users to address their problems and achieve their personal goals.

The services include assessment, information and advice, treatment and referral, and are designed to meet the needs of service users who use drugs and alcohol

Contact details:

Zion Centre
339 Stretford Road Manchester M16 5ZA
0161 226 5526
(appointment only)

43 Carnarvan Street
Manchester M1 1EZ
0161 214 0770
(drop in clinic)